Official Pleymeikel support
Search verified answers before contacting support.

Back to Help home

You are viewing information intended for Denmark, which may not apply to you. Select your country below.

You are viewing information for:
Denmark

How to resume a video on another device on Pleymeikel

Check your account, profile and connection if your saved position is missing when you continue a Pleymeikel video on another device.

Updated October 20, 2026

TL;DR

To continue a video, use the same account and profile with an internet connection. Open Continue watching. If the position differs, check the profile and connection first; an active live stream behaves differently from an available replay.

In this article

This guide covers Pleymeikel in a supported browser on a computer, phone or tablet. Playback progress belongs to the profile you used to watch the video. Each profile keeps its own progress and list.

Continue from the saved position

If the position is different or progress is missing

First check the account and profile on both devices. Using the same account is not enough if you selected different profiles.

Check your internet connection. Syncing requires a connection, and the latest seconds may take time to appear if the connection was interrupted. Check the progress again once your connection is available.

If you were watching a live stream

Distinguish an event that is still live from a replay. For an active event, the experience depends on the stream status and whether a replay is already available. The live stream status alone does not confirm that your progress has been lost.

If the difference persists

Contact support with the title, devices and browsers, the approximate position where you stopped and the position you see now. Explain whether it was a video, live stream or replay and whether your internet connection was interrupted. Do not include passwords or your profile PIN.

Is progress from other profiles mixed with mine?

No. Each profile keeps its own playback progress and list. To resume what you were watching, select the same account and profile you used before.

In this article

Need more help?

Contact us